Free on-line: ‘Democratizing
Innovation.’
by Prof. Eric Von
Hippel.
One of my favourite books by Prof. Eric Von Hippel: ‘Democratizing Innovation,’ is avilble free
on-line.
Personally Hippel is
in my top ten all time authorities on customer centric innovation.
Even if the concept of ‘Innovation’ at the ‘Strategic’ level
is newish to you, the book is well thought-out
and easy digestible.
Basically he says – his long term thesis – that customers
are not only beginning to own the innovation process, they are – especially with
digital products/processes/content – way
down the line in knowledge and knowhow.
Hence companies had better not only start listening to customers, but bring them in as
co-innovators, semi-owners of the innovation force from end-to-end.
It’s a good A-to-Z on how to implement such a strategy.
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